Areas We Cover

 
 
 
  Excellent  
    
 Based on 60 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Charl 
 
2024-04-18
 
 
 Trustindex verifies that the original source of the review is Google. 
Highly recommend Jake and team. Really good communication and feedback all the way through the process. Really really valued their advice.
  
 
  
 
 
 
  
 
 
 Emi Dobrushi 
 
2024-04-05
 
 
 Trustindex verifies that the original source of the review is Google. 
We have recently ordered a Level 3 survey report on a property we are purchasing and couldn’t be happier with the level of service we received. The detailed report is 86 pages long and we found it very reassuring to know every detail about the property before committing to buying it. I cannot recommend CharterHouse Surveyors enough!
  
 
  
 
 
 
  
 
 
 Alice 
 
2024-03-01
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service from Jake and the team. We had a full survey done for a house we are interested in buying and received a thorough, in-depth report written in plain English! The communication from the team has been impeccable and they take the time to discuss points with you over the phone or email. Cannot fault their service and am pleased to say they were recommended by a friend.
  
 
  
 
 
 
  
 
 
 Brian Inglis 
 
2024-02-29
 
 
 Trustindex verifies that the original source of the review is Google. 
My partner and I have had two structural surveys carried out in North Wales by Charter House who helped us tremendously in our decision making by producing excellent comprehensive reports presented in laymans terms with associated recommendations. They identified  a number of issues we were ignorant of and ranked them in order of importance which was extremely helpful. Both Gerard and Jake were professional and exceedingly approachable and we would have no hesitation in highly recommending their services.
  
 
  
 
 
 
  
 
 
 Barnaby Dixon 
 
2024-02-12
 
 
 Trustindex verifies that the original source of the review is Google. 
Exceptional service, and a really good, detailed survey of a complex property
  
 
  
 
 
 
  
 
 
 Danielle Truswell 
 
2024-02-09
 
 
 Trustindex verifies that the original source of the review is Google. 
Recommended by a friend, quick, easy and helpful. They answered all our questions, offered advise and gave us some contacts for work needed. We would use again.
  
 
  
 
 
 
  
 
 
 David Salisbury 
 
2024-02-04
 
 
 Trustindex verifies that the original source of the review is Google. 
We used CharterHouse Surveyors - Jake - last October but due to one thing and another we missed posting a review regarding his services, and because it was the reviews which helped us make the decision to go with CharterHouse Surveyors we felt we had to leave one as it was the best decision we had made.  From the initial enquiry to the actual survey the communication from Jake was exceptional, nothing too much trouble, no question too silly, and we asked many - which Jake encouraged. His professional guidance was also truly welcomed.  At no point did we feel anything other than he was acting on our behalf and in our best interest AND he was pro active and genuinely pleasant to chat with. Our fears of have we got the right people to do this were instantly fully allayed. The report was brilliant uncovering things we would not have thought of.  It was so so detailed and thorough you really REALLY do get a report which for the layman and the professional  is not only helpful but is so informative and broken down into language we all can understand, we basically have an extensive document which we are now using to get the right tradespeople in as it’s almost itemised with pictures to support. Jake was always on hand to answer any queries we had on the report, answering quickly and clearly.  We would not hesitate to recommend Jake or the company, they are clearly customer focused with the highest level of professionalism and expertise.  We have also been in contact with him in the last few days, again, quick responses and nothing too much trouble.  The content and quality of Jakes report allowed us to make an informed decision on our purchase and supported us being able to negotiate the price as we could fully back up our concerns with the contents of the report.
We would not hesitate to recommend CharterHouse in any way shape or form. Thank you so much Jake you are a credit to your profession and we are grateful for all you have done for us (apologies for this late review).  Dave
  
 
  
 
 
 
  
 
 
 Corey Green 
 
2024-01-22
 
 
 Trustindex verifies that the original source of the review is Google. 
Brilliant service from Jake, he provided me with a level 3 structural survey for my soon to be house which is nearly 100 years old, he went through it with a fine tooth comb and came back to me with a 90 page document full of vital information to be aware of. Very reasonable price too considering the level of service involved. He also had a good chat on the follow up call with his own personal opinion prioritising individual issues. Can’t recommend him enough thanks again mate 👍
  
 
  
 
 
 
  
 
 
 Chris Rimmer 
 
2024-01-22
 
 
 Trustindex verifies that the original source of the review is Google. 
We would fully recommend using CharterHouse Surveyors. Jake and Gerard are professional, diligent and very helpful. We would always recommend a level 3 structural survey. The reports are thorough, easy to understand and insightful. We have used them 3 times and will use them for future structural advice and work. Thankyou
  
 
  
 
 
 
  
 
 
 Richard Collins 
 
2023-12-20
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service from CharterHouse Surveyors for my Level 3 structural survey. Jake did an excellent job and gave great communication from start to finish. Jake spotted issues with the property that I had not spotted when viewing and was able to explain the impact that these issues could have in the future. The report was over 80 pages long with thorough detail and images to show the issues in detail. I was also able to have an aftercare conversation with Jake where he was able to provide further explanation of some of the issues. Great service and will use CharterHouse Surveyors again in the future.